Emergency Cold Weather Shelter

Transportation to the Miller Center is available at 4:30PM and 5:00PM each day of activation, from:

  • Cots Daystation, 95 North Avenue, Burlington
  • Fletcher Free Library, 35 College St, Burlington
  • CVOEO's Community Resource Center, 228 N Winooski St, Burlington

If you are in need of emergency shelter, please contact your local Economic Services Department (ESD). The phone number for the Statewide ESD call center is 1-800-479-6151; or, you can call 2-1-1 after hours or on the weekends.


Seasonal Emergency Cold Weather Shelter

In support of the City of Burlington, CVOEO seasonally staffs Burlington's Emergency Cold Weather Shelter at the Robert Miller Community & Recreation Center during disaster conditions. This is a short-term, last-resort emergency response designed to protect people during dangerously cold weather.

The Miller Center Emergency Cold Weather Shelter is:

  • A temporary, overnight warming and safety space staffed by CVOEO with city cooperation when the City of Burlington Emergency Management Director/Fire Chief declares temperature to be at -10 degrees for a sustained period of at least 4 hours, as sanctioned by the State.
  • Located in Burlington’s New North End, and can hold up to 100 beds.
  • Staffed by trained, CVOEO personnel representing all 11+ programs, including those not directly connected to emergency housing.
  • Open to all adults regardless of sobriety.
  • In operation for up to 20 nights per winter and is activated only when the State of Vermont declares an extreme cold weather emergency or when the City uses its local emergency management authority to take the Miller Center offline for emergency sheltering.

Why This Shelter Exists

Extreme cold is a disaster-level event. The shelter’s purpose is to protect people living outdoors on the coldest nights of winter, not to operate as a nightly or ongoing shelter. CVOEO uses state and city resources to activate this emergency response because:

  • Exposure-related injuries rise sharply at these temperatures.
  • Burlington has fewer year-round emergency shelter beds than the number of people sleeping outside.
  • No other organization currently manages this short-notice, high-capacity overnight warming space.
  • Not everyone can make it to shelters or state contract motel rooms by check in time.

This shelter is part of a broader regional response and is not a sustainable long-term solution to homelessness. Our long-term work focuses on stable, year-round sheltering and permanent housing.


Frequently Asked Questions (FAQ)

individual walking in winter in downtown Burlington

Contact

For information about Emergency & Disaster Response at CVOEO:

Sarah Russell, Program Director
srussell@cvoeo.org
802-829-5679

For statewide winter shelter updates:

Emergency & Disaster Response

CVOEO's Emergency & Disaster Response team is dedicated to leading critical efforts to address emergencies, assess risks, and provide direct services to those in need. We focus on comprehensive planning, implementation, and management of emergency services programs, including the operation of emergency shelters, especially during extreme weather events. Our goal is to maximize resources and streamline essential support for the community.