Heating Fuel & Utilities Overview

Our Community Action team provides assistance for the following programs:

Seasonal Fuel

Seasonal Fuel Assistance is a state-run program that helps pay for your primary heat source. Applications for support are accepted year-round, though you must apply before the end of February to receive a benefit for the current heating season. Benefits are only issued once per year, usually in mid to late November. Eligibility is income based.

Crisis Fuel

Crisis Fuel is the emergency component of fuel assistance program. CVOEO staff determine Crisis Fuel eligibility and arrange assistance for eligible households directly with their fuel and utility providers. There is an application process that takes several eligibility factors into account, including income, resources and need.

Warmth Program

The Warmth Program is intended to supplement Vermont’s Seasonal Fuel and Crisis Fuel services. Several eligibility factors are considered and payments are available from mid-October through April, or until all funding has been exhausted for the year.

In addition, select energy providers in Vermont offer utility discounts for qualified customers.

Contact us

  • Chittenden County: (802) 863-6248, Option 2
  • Addison County: (802) 388-2285
  • Franklin/Grand Isle Counties: (802) 527-7392

After hours crisis line

  • 1-877-295-7998
  • daily (5:00 pm – 7:00 am), late November-late April

Emergency line

  • 1-866-331-7741
  • Weekends and holidays, 8:30am – 4:00pm